WS_FTP - Changing the MTU to 576

Product: Version: Platform:
WS_FTP All Win95,98

Question/Problem:  How can I change the MTU setting to 576?

Answer/Solution: If you experience "Blocking called Cancelled" errors or if you are having problems with slow downloads you may need to change the Maximum Transfer Unit (MTU) parameter defined for your PC's network stack software.


To change the MTU setting on your PC (for Windows 95/98 systems):

1. Start the program regedit.exe to access the Windows registry.

Note: If you are not confident about working with your Windows registry, PLEASE do not do this! A mistake while editing your registry may render your computer unusable! (We advise that you make a backup copy of your registry before making changes.)

2. Go to the following registry key:

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Services
Class
Nettrans
000n

where n represents the number of the folder that contains the Driverdesc parameter. (You can open these folders to find which one has the Driverdesc parameter.)

3. If the the value MaxMTU does not exist, create it (select Edit->New->String Value, then enter MaxMTU, and press Enter twice, and then enter the value 576).

If the MaxMTU parameter already exists, select it, then select Edit->Modify and enter the value 576.

4. Select the registry key:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Services
VXD
MSTCP

Create a new string value "DefaultRcvWindow" with a value of 4048.

5. Close Regedit, then shutdown and reboot your PC.

If this doesn't end the problem, try a lower MaxMTU value (for example 512 or 256).

If you need further assistance, see your Operating System documentation. See also:
WinNT: http://support.microsoft.com/?kbid=183229
Win2K/XP: http://support.microsoft.com/?kbid=826159

Document #: Revision Date:
WS-19990107-EM01 10/25/04
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