WhatsUp Professional - How to backup WhatsUp Professional


WhatsUp Professional - How to backup WhatsUp Professional
Product:	Version:	Platform:
WhatsUp Professional	2005+	Windows 2003 Server Windows XP SP1 or later Windows 2000

Question/Problem: I want to make a backup of my WhatsUp Professional installation. How do I do this? Answer/Solution: You will need to backup the following information: The WhatsUp database. This can be done from the WhatsUp console by selecting Tools > Database Utilities > Back Up SQL Database. In the registry, the Network Monitor key from HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch. In the registry, the WHATSUP key from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server. The WhatsUp Professional installation folder. The default location for this is C:\Program Files\Ipswitch\WhatsUp Professional. To restore a WhatsUp installation: 1.) Reinstall the same version of WhatsUp Professional as was running when the backup was created. Both MSDE and WhatsUp Professional must be reinstalled to the same paths. If you are prompted to restart the server after installation, you must do so before continuing to Step 2. 2.) Shut down the Ipswitch WhatsUp Engine service. 3.) Shut down the MSSQL$WHATSUP service. 4.) Open the registry editor, backup and then delete the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\Network Monitor 5.) Import the registry key from your backup. 6.) Restart only the MSSQL$WHATSUP service. 7.) Open the WhatsUp console, and select Tools > Database Utilities > Restore SQL Database to restore the SQL database from your backup. 8.) Restart the WhatsUp machine. See also: WhatsUp Professional - How to automate a database backup
Document #:		Revision Date:
WP-20041112-DM01		08/02/07