|
Answer/Solution: Ipswitch WhatsUp Small Business 2004 Release Notes
- Description
- Features
- Installation
- Uninstalling
- For More Information
Description
Ipswitch WhatsUp Small Business 2004 is a network monitoring
application developed to fit the needs of the small office/home
office. Ipswitch WhatsUp Small Business watches over your most
important network resources, helping you make sure that your
office remains productive.
Within minutes of installing the software, you can have WhatsUp
Small Business up and running on your network. Fully configured
and ready to alert you if one of your resources goes down.
Supported operating systems are:
- Windows 2003 Server
- Windows XP SP1 or later
- Windows 2000
Installation Requirements
-------------------------
You will need up to 256 MB of disk space free before
installing WhatsUp Small Business.
To install the ecommerce version of the application, you will
need an active internet connection.
Features
- Discover devices on your local sub-network.
- Add and Monitor up to 10 devices on your network, as well as
any services running on those devices.
- Receive alerts when a device stops responding to WhatsUp.
- View your devices in a graphical map, complete with visual
representations of the status of each device.
- View network wide and device specific reports and historical
information about your devices.
Resolution Note
---------------
WhatsUp Small Business should be used at a screen resolution
of at least 1024x768.
This is set on the Settings tab of the Windows Display
Properties dialog.
Installation
To install Ipswitch WhatsUp Small Business:
- If you purchased a WhatsUp CD-ROM, insert the CD-ROM into the
appropriate drive. If it does not run automatically, click
Start, select Run, and then enter the CD path followed by
AUTORUN.EXE For example: D:AUTORUN.EXE
- If you downloaded WhatsUp from our web site, run the
downloaded installation application.
During installation, Microsoft Server 2000 Desktop Engine (MSDE-
2000) will also be installed on your computer.
MSDE Information
----------------
Software and System Requirements
MSDE 2000 requires Microsoft Internet Explorer 5.0 or later be
installed. A minimum installation is sufficient, and Internet
Explorer does not have to be the default browser.
File and print sharing must be active to run Desktop Engine
Setup.exe.
To verify:
1. In Control Panel, double-click Network Connections.
2. On the Advanced menu, click Advanced Settings.
3. On the Adaptors and Bindings tab, ensure that File and
Print Sharing for Microsoft Networks is selected.
A MSDE 2000 Release A installation will fail if either of the
following security policies has been set to 'Do not allow
installation':
- The Devices: Unsigned driver installation behavior local
security policy for Windows XP.
- The Unsigned non-driver installation behavior local
security policy for Windows 2000.
If you use the 'Do not allow installation' setting, you must
change it to Silently succeed before installing MSDE 2000
Release A. If necessary, you can return the policy to its
previous setting after the installation is complete.
Note: Do not allow installation is not the default setting for
these security policies.
To set these policies:
1. In Control Panel, double-click Administrative Tools.
2. Double-click Local Security Policy.
3. Expand Local Policies.
4. Select Security Options.
5. Ensure that the following option in the right pane is set
to Silently Succeed before installing MSDE 2000 Release A:
- On Windows XP and Windows 2003: Devices: Unsigned driver
installation behavior.
- On Windows 2000: Unsigned non-driver installation
behavior.
Microsoft Data Access Components
--------------------------------
MSDE 2000 Release A includes updates to Microsoft Data Access
Components (MDAC). When you install MSDE 2000 Release A, MDAC 2.7
SP1a is also installed unless Setup detects the same version or a
newer version of MDAC.
When installing MSDE 2000 Release A on a computer running Windows
XP, MDAC 2.7 will not be updated to MDAC 2.7 SP1a. If your system
requires any of the fixes included in MDAC 2.7 SP1a, you must
first apply Windows XP SP1 before you install MSDE 2000 Release
A. Windows XP SP1 will install MDAC 2.7, and then MSDE 2000
Release A will apply the patches needed for that release.
Services
--------
Stopping Services Before Installing MSDE 2000 Release A
You can install MSDE 2000 Release A without shutting down
services. If you do not shut down services, the Ipswitch WhatsUps
Small Business 2004 setup will attempt to shut down the following
services prior to MSDe 2000 installation. The setup will attempt
to restart the services following installation. You should
confirm that all services restarted following MSDE 2000
installation. You may be prompted to reboot the computer when
Setup is complete. Without rebooting, the following services will
fail to start:
- Microsoft Distributed Transaction Coordinator (MS DTC) and the
Microsoft Search and MSSQLServerOLAPService services.
- Microsoft Component Services, Microsoft Message Queuing, and
Microsoft COM Transaction Integrator.
You can reduce the possibility of having to restart your computer
after installing MSDE 2000 Release A by stopping these services
and applications before running Setup.
Uninstalling
Go to the Windows Add/Remove application and select Ipswitch
WhatsUp Small Business. Select 'Remove' when prompted.
You can also run the Ipswitch WhatsUp Small Business install and
select 'Remove.'
Known Issues
The shortcuts found on the Toolbelt may not launch if Symantec's
Norton Anti-Virus products are installed on the same system.
Clicking on Toolbelt icons may launch the Anti-Virus program instead.
For More Information
For additional information visit: http://www.ipswitch.com/support
|