|
Answer/Solution: Ipswitch IM Version 2.04
Release Notes
What's new in version 2.04?
- Added the handling of %xx to specify the hexadecimal value for characters in paths.
- Made changes throughout the IM Client and IM Server Manager to properly
display Japanese characters.
What's new in version 2.03 HF-1?
The following vulnerabilities were discovered by and resolved
with the help of iDEFENSE, Inc. For more information, see http://idefense.com.
- IM Server: Fixed potential crash due to TCP/IP attack
What's new in version 2.03?
- Fixed a condition that would allow 'Maximum Allowed Conversation Users' to be bypassed when adding users after conversation is started.
What's new in version 2.02?
- Updated support for updated IMail datatypes
What's new in version 2.01?
- Added 'Message window always on top' functionality to the IIM client.
- Fixed a defect where the connection to server is being lost by the
client but the client never attempts to reconnect to notify the user.
Special Notes
When upgrading the IM Server to a new version, all IM
Clients MUST be updated to that version, too.
NT Database users:
When using the IM Server with Windows NT authentication database and specifying
an NT domain other than the local computer, the local computer MUST
be in the specified domain.
If you need to go through a firewall, Ipswitch Instant Messaging (IIM) accepts
connections only on TCP Port 5177. IIM Clients receive messages on TCP Port
5178.
Known Issues
- Default user options cannot be overridden if you are not using Ipswitch IM user database.
Product Description
Ipswitch Instant Messaging is a network-based Instant Messaging Client/Server system. All instant messaging network
traffic passes through the local server which has the
ability to send and receive traffic from other servers
through the Internet.
Ipswitch Instant Messaging provides standard instant
messaging functionality. It allows you to:
- send and receive
messages between people or groups of people;
- send and receive online presence information;
- send and receive files (attachments);
- view entire conversations in which the user was included
while he or she was offline.
Ipswitch Instant Messaging is targeted at business use.
It meets the needs of businesses by providing local
control of instant messaging, the ability to log instant
message conversations (optionally), and secure network
traffic.
Ipswitch Instant Messaging provides its own user
management system or can be used with Ipswitch IMail Server, Windows NT and LDAP user databases.
Installing
To begin using Ipswitch Instant Messaging, you must install both the server and the client applications.
- Install the Server on a PC that is connected to
your Local Area Network.
Installing Ipswitch's Instant Messaging Server is a
fairly typical installation, and the entire process can be
completed in less than ten minutes.
Note: The server must be administered locally.
The Ipswitch IM Server must not be
installed on a network remote drive.
Things to Know
- If you must go through a firewall, Ipswitch IM
accepts connections only on TCP Port 5177.
- When using the Ipswitch IM Server with Windows NT authentication
database and specifying an NT domain other than the local
computer, the local computer MUST be in the specified
domain.
Server Installation
Before you install the Server, note the following:
- You must log on to Windows NT/2000/XP/2003 as a system
administrator to install the software.
- Windows NT/2000/XP/2003 are supported.
- During installation you will select a user database
to use:
- Ipswitch Instant Messaging database
- Windows NT user database
- Ipswitch IMail Server database
- Any LDAP database
If you select the Ipswitch IM database, Windows NT database or an LDAP database, Ipswitch IM will use your PC's official hostname (from the DNS entry)
as the messaging address.
So, for example: if the hostname is pc.domain.com and you add a user named fred, Fred's messaging
address will be fred@pc.domain.com.
If you select the Ipswitch IMail Server database, the messaging
address will be the same name as the mail domain address.
Install Ipswitch Instant Messaging server by launching the
Ipswitch Instant Messaging Server executable file and
following the on-screen prompts.
Step-by-step instructions
To install the server, complete
the following steps:
- Click the Ipswitch IM Server executable file. The installation wizard
process begins. The Welcome screen displays. Click Next.
- Select or enter the Destination folder. (This is where the
application will be loaded.) Click Next.
- Select or type the Program Group. (This is how it will be
listed in your Windows Start Menu.) Click Next.
- Select a Database type:
Choose Ipswitch IMail Server, Windows NT, LDAP, or use Ipswitch Instant Messaging for user authentication and administration.
Enter the required information and Click Next.
Note: Ipswitch IMail Server is not available if Ipswitch IMail Server is not installed on the local computer.
- The Set up Complete screen displays. Click Finish.
- The Ipswitch Instant Messaging Server starts.
Note: Once the installation process is completed, the Ipswitch
Instant Messaging Server is started.
- Set up a User Account on the Ipswitch IM Server. If you are using Ipswitch IM's built-in user database, this is accomplished via the Users pane of the Ipswitch IM Server Manager. Otherwise, this task is completed through the user management utlity of the Ipswitch IMail Server, Windows NT, or LDAP user database.
- Install Ipswitch IM Client on the user's PC. The client portion of Ipswitch's Instant Messaging application
can be installed from CD or downloaded from a central network
location.
Note: During the initial installation of the Ipswitch IM Server, the client
executable is stored in the server's root folder.
Preparing for Client Installation
- Before you can begin installing the IM Client on your
users' computers, you must assign or arrange for each
user to logon, and you must decide how you will do the
actual installation.
- Create a user logon ID and Password. (Or, ensure a user
ID has been created or you've pointed to another user
authentication database.)
- Determine how you will handle the installation.
- E-mail:
Send the user his or her logon ID and password
information, and tell him or her where and how to
download the application.
- From the user's workstation:
Install from a central network location or from the
CD. Supply the user with his or her logon ID and
password.
- Silent Install:
Automated batch file installation process.
Client Installation
Windows 98SE/ME/NT/2000/XP are supported.
Step-by-step instructions for standard installation
To install the client,
complete the following steps:
- Click the Ipswitch IM Client executable. The installation
wizard process begins. The Welcome screen displays. Click Next.
- Select or enter the Destination folder. (This is where the
application will be loaded.) Click Next.
- Select or enter the Program Group. (This is how it will be
listed in your Windows Start Menu.) Click Next.
- The Set up Complete screen displays. Click Finish.
- The Ipswitch Instant Messaging application launches.
The IM Client's Logon screen displays.
- Log on to the server using the user
account information from Step 2.
- Repeat steps 2,3, and 4 for any user that you want to have
Ipswitch Instant Messaging capability.
Alternate Silent Installation
You may, if you choose to take advantage of an available
silent installation process, automate the execution of the
IM Client installation by creating a batch installation file.
This process runs the IM Client set-up without
end-user input.
The IM Client will be installed to the default locations:
Target Directory
Folder: C:\Program Files\Ipswitch\IM Client
Program Folder
Folder: Start > Programs > Ipswitch IM
How to run the IM Client install with no user input:
- This example assumes you have a shared network
drive I.
- In this example the client install is named
imclient.exe.
From a DOS prompt, launch the IIM Client
executable:
I:\imclient.exe -s
Uninstalling
Ipswitch IM follows standard uninstallation procedures. Use uninstallation Wizard or Add/Remove programs in the Windows control panel.
For More Information
For information on setting up and using Ipswitch Messaging
to distribute files on your network, refer to the following:
- Ipswitch Instant Messaging Server help system—Press F1—provides how to and context-sensitive help
information.
- Ipswitch Instant Messaging Client help system—Press F1—provides how to and context-sensitive help
information.
- For technical help and solutions, visit our Support Center at
http://support.ipswitch.com, featuring a knowledge base, user guides, discussion lists, patches, upgrades, and live technical support options.
|